Impact of Artificial Intelligence Adoption on the Psychological Contract and Job Satisfaction of Chinese Employees - The Moderator Role of Industry Characteristics

Abstract

From the perspective of Chinese employees, this study delves into the evolving employment relationship amidst digital transformation, specifically examining the impact of AI on job satisfaction and psychological contracts. Utilizing an online survey, data was collected from 321 Chinese employees, and subsequent statistical analysis of the gathered metrics evaluated the psychological foundations and behavioral outcomes associated with AI integration in the workplace. The findings reveal that, although AI implementation positively correlates with job satisfaction and the reinforcement of psychological contracts, the existence of transformational leadership tends to attenuate this positive correlation.