The Application of ChatGPT in Intercultural Communication and foreign Language Learning -- The Effects and Limitations of ChatGPT on Foreign Language Learners’ Intercultural Competence

Abstract

People’s work and learning have been greatly impacted by ChatGPT’s quick development. Particularly in the field of foreign language learning, where ChatGPT is highly valued for its superior text analysis and resource acquisition capabilities. Fluency in the language and Intercultural Competence (IC) are essential for language learners in foreign cultures. Thus, the purpose of this study is to investigate how learners’ IC is affected by ChatGPT’s mediation role. This study aims to investigate learners’ experiences in this process and determine the potential and constraints of ChatGPT as a communication mediator by employing qualitative research methods. The study’s findings indicate that ChatGPT’s primary IC improvement strengths are in language proficiency and cultural awareness, with the drawback of not being able to offer practical instruction to improve communicative competence. Additional investigation may investigate ChatGPT’s impact on communication as a cross-cultural mediator from the viewpoint of native speakers of the target language.